VELUX Support
Classic, low pitch and heritage conservation roof windows
Find all support information for your single roof windows here, from installation and maintenance tips to troubleshooting and repair advice.
Self-service guides for single roof windows
How do I clean my VELUX product?
I cannot control my sloped roof window
What shall I do when my manual operated window (incl. roof balcony or roof terrace) will not stay open?
What should I do when I have condensation on my window?
How can we help you?
Need further assistance?
If you are not sure how to proceed or you can’t find what you are looking for, get the help you need.