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From vision to reality

Our free design service helps you choose the right VELUX roof windows for your project.

Not sure where to start? We'll help you to

  • Understand your space, style and needs
  • Recommend the best roof window types, sizes, and placement
  • Provide ideas and inspiration to transform your home
Advisory Service
Let's start your roof window project
Get free advice
Get your project proposal

See how natural light transforms a room

Using images of your spaces, we bring the project to life with a personalized visualization.
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How it works

Frequently asked questions

How does the service work?

Start by filling out our quick online form, where you can upload images, floor plans, and project details. Once submitted, you'll receive a link to your personal project page, where you can add more information anytime.

Your advisor will contact you within 5 working days to confirm details and arrange a consultation by video or phone. After your consultation, you'll receive a personalised product overview with pricing, and you can request adjustments or a free visualisation - no commitment required.

How do I ensure the advisor understands my needs and project?

When completing the form, describe your project and upload any images, floor plans, or inspiration. If you forget something, you can upload more details later via your personal project page, which you’ll receive access to via email. A separate email will contain your password.

How long does it take to complete my roof window project?

Design stage: Up to 1 month (often quicker, depending on project size).

How long does the meeting take, and do I need to prepare anything?

Meetings last up to 1 hour, depending on the project size. No preparation is required, but sharing project details, images, or floor plans in advance will help us provide a more detailed consultation.

Will I receive more than one quote, and how long does it take?

Yes! We’ll provide a detailed quote for your products. You’ll usually receive this within 48 hours after your consultation. More complex projects or those with visualisations may take slightly longer.

Can I contact my personal advisor after the project has been handed over to a installer?

Yes! We support you from start to finish. Once installation is complete, our VELUX After Sales team is also available for any questions or assistance.

How does the guarantee work?

  • VELUX blinds and shutters: 3-year guarantee
  • VELUX solar and electric roof windows: 5-year guarantee on electrical components
  • All other VELUX roof windows: 10-year guarantee

Register your solar or electric roof windows for an extra 5 years of cover on electrical components.

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