Customer service
Customer Service is our flagship. A group of highly experienced and professional collaborators who will help you find the solution you are looking for and solve the most common problems, before and after the purchase.
VELUX ACTIVE Support
Browse through our collection of frequently asked questions regarding VELUX ACTIVE.
Go to VELUX ACTIVE SupportmyVELUX
Register with myVELUX and enjoy the benefits: Save and share projects, see the status of your enquiries, direct contact with installers and VELUX.
Register nowRegister your roof window
Enter the details from the data plate on your VELUX roof window to register your guarantee.
Complete registrationTips on use and maintenance
Extend the lifetime of your VELUX roof window by maintaining it.
Get tips and tricksSpare parts for windows and accessories
Replacing a component can make your product look as good as new. Order your spare part now.
Go to the spare parts sectionVELUX Guarantee
Our commitment to you does not end once your roof window has been installed.
Read about our product guaranteeCE/UK CA marking
Find the Declarations of Performance (DoP) for your specific VELUX product.
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Get in touch with us
Talk to the right professionals
Feeling inspired, but not sure where to begin? Explore our design and installation services that can help you get started.
Get startedAfter sales service
Request assistance with a product installation or an existing product.
Get technical supportContact us
If you would like to know more about VELUX products and services or need technical support contact us here.
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