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VELUX App Control and VELUX ACTIVE with NETATMO

Find all support information for your VELUX App Control and VELUX ACTIVE with NETATMO here, from installation and maintenance tips to troubleshooting and repair advice.
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VELUX App Control (KIG)
Self-service guides for VELUX App Control and VELUX ACTIVE with NETATMO
I cannot connect my VELUX ACTIVE with NETATMO or VELUX App Control to my Wi-Fi network. What should I do?
Where can I see the sensor values / air quality level of my home?
Where can I find the MAC address and/or serial number of my product?
Why am I not informed/warned in the app when rain occurs?
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