VELUX Support - VELUX ACTIVE with NETATMO
Is VELUX ACTIVE with NETATMO compatible with Google Home or Amazon Alexa assistants?
VELUX ACTIVE with Netatmo is compatible with Apple HomeKit and Google Home. It is not compatible with Amazon Alexa.
Apple HomeKit supports up to a maximum of 100 VELUX products.
When installing VELUX ACTIVE and VELUX app Control with the newest software update from an iPhone, you will automatically create an Apple HomeKit. If you did not configure HomeKit during the initial installation, simply do it by selecting: "Settings > Home management > Gateway > Set up HomeKit.
You can use Siri voice control by pressing the home button, the side button or by saying the phrase: "Hey Siri". To use the "Hey Siri" command on your device, you must activate it by entering: Settings > Siri & Search > Listen for "Hey Siri".
Tip! When naming your rooms and products, you should be careful not to use the room type within the product name, as this can cause a naming conflict. Keep room type names (Bathroom, Kitchen) for the rooms and product type names (Roof Window, Blind) for the products. This will provide optimal integration with Siri (Apple HomeKit) voice commands as well. If you are using English language for Siri (for best voice recognition), you should name your rooms and products with English terms for best performance.
Google Assistant works most efficiently with a maximum of 100 VELUX products. Your VELUX products can only be controlled through commands to Google Assistant, when you provide the password you have created. You cannot control your products through the Google Home app.
If you have a Google Home speaker, use the “Google Home” application, available on iOS and Android, to connect your VELUX solar and electric powered products. To learn more about the steps of set-up, see the Google Help website. If you do not have a Google Home speaker, download the “Google Assistant” application, available at the App Store for iOS and the Play Store for Android. To learn more about the steps of set-up, see the Google Help website. For increased security, an additional step is necessary to be able to control your roof windows with the Google Assistant. Simply create a Google Assistant security code in the VELUX ACTIVE with NETATMO app.
Amazon Alexa does not support VELUX ACTIVE or VELUX App Control today. Amazon does not provide a window function as part of their solution. This means that Amazon Alexa cannot open and close windows from their system. We therefore recommend using Google Assistant if you want to operate from an Android control system and Google Assistant or Apple HomeKit if you operate from an Apple control system
Note: Although VELUX ACTIVE on its own supports up to 200 products, this is not recommended, as it might create confusion in the app when handling numerous products.
How can we help you?
Need further assistance?
If you are not sure how to proceed or you can’t find what you are looking for, get the help you need.