Product registration

All VELUX products are made from the highest quality material and designed for many years of trouble-free service.

VELUX Company Ltd provides a guarantee of 10 years on roof windows and 3 years on blinds and accessories from the date of purchase.

Please complete your contact details and information about your roof window(s).

How to identify your VELUX window

All VELUX roof windows produced after 1968 have a type of sign stating exact information about the window located in the corner of the top sash behind the ventilation flap.

1. Type

2. Size

3. Variant

4. Production code

Guarantee on VELUX roof windows

Your VELUX roof windows are supported by a 10 year guarantee. See our guarantee document for full details.

Guarantee document

Guarantee on VELUX electrical products

VELUX electrical products are supported by a 3 year guarantee, which does not in any way affect your statutory rights. See our guarantee document for full details.

Guarantee document

Guarantee on VELUX blinds & shutters

VELUX blinds & shutters are supported by a 3 year guarantee, which does not in any way affect your statutory rights. See our guarantee document for full details.

Guarantee document