FAQ

Install

Can I install a VELUX blind myself?

Yes. VELUX blinds are all designed to fit VELUX roof windows and can be installed in a matter of a few minutes. Most windows come with pre-fitted brackets to assist with the installation. However, if your window does not have these brackets, and you are ordering a new blind, the brackets will be included with the blind. 

The brackets are also available to purchase as a spare part. If you wish to order these brackets, please contact VELUX.

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Can I install a VELUX roof window myself?

No. A VELUX roof window is a product which we recommend is installed by a professional installer. Working with roof construction is a job for a skilled carpenter, not a do-it-yourself job. 
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Can I operate a VELUX roof window electrically?

Yes. VELUX has introduced the first complete electrical all-in-one roof window – INTEGRA. The window comes with a complete electrical system for easy and fast installation.
If you already have a manually operated VELUX roof window installed, you can still install the VELUX KMX conversion kit to convert your window to electrical operation. For further details, please contact VELUX.
Go to Electrical Operation

 

Does the VELUX lining fit with older generations of roof windows?

Yes, all VELUX roof windows with a control bar - except window sizes 102, 104, 206, and 5.

How do I measure my roof pitch?

The most accurate method is by using a roof pitch indicator placed on the roof itself. This gives an accurate reading of the degree of roof slope (a roof pitch indicator can be purchased at local building supply stores). The alternative is to measure the rise over the run or the Slope of a line. There are Pitch Calculators available on line to help you find this measurement.

For further information please contact VELUX directly.

 

Is installation of VELUX roof windows possible at any roof pitch?

Yes. Centre-Pivot Roof Windows are designed to be installed on a roof pitch from 15°-90°, depending on the roofing material and flashing selected. Top-Hung Roof Windows are designed to be installed on a roof pitch from 15°-75° (55°-75° with the use of special springs), again depending on the roofing material and flashing selected. VELUX also offer a range of flat roof solutions which can be installed on roofs with a pitch from 0°-15°.

Is installation the same regardless of the roofing material?

No, you have to be aware of the different kinds of roof materials. VELUX flashings are compatible with virtually any type of roofing material from standard covers such as slate and tile, to corrugated sheeting or even thatch.

Electrical products

Are VELUX io-homecontrol labelled products compatible with former generations of VELUX electrical products?

No, VELUX electrical products sold before 1 May 2006 are based on infrared technology, whereas new VELUX electrical products are based on a wireless technological standard denoted io-homecontrol®.

VELUX electrical blinds, awning blinds and roller shutters are, however, compatible with both the old and new technology, i.e. these can be used together with both new and old generations of VELUX electrical products.

Can I add an electrical blind or shutter to my INTEGRA window or the electrical conversion kit at a later occasion?

Yes, all VELUX electrical blinds and shutters are prepared for easy fitting on the INTEGRA window.

Your original remote control will automatically register the new additions and add them to the overall menu in a few seconds. Once the additions have been made, you can start using them.

Can I install more than one electric roof window at a time?

Yes, all electric roof windows are installed like manual roof windows.

After the installation has been carried out, you can register all windows in one remote control, or each window in individual remote controls.

How do I install VELUX electrical products?

VELUX INTEGRA electric Roof Windows are installed in the same way as standard VELUX Roof Windows. They come with pre-installed hidden motor, ready to just plug into a power supply, removing the need for linking of products with cables, changing settings, etc.

All VELUX instructions provide detailed information about the installation of the products.

How do I maintain the window GGL/GGU INTEGRA?

GGL/GGU INTEGRA is maintained just like a manual roof window.

For further information, please see the enclosed instruction guide for the window.

The window operator is maintenance free.

How many electrical products can be controlled by a VELUX remote control with display?

A VELUX remote control with display can operate up to 200 products in total.

Products can be controlled individually or all at once from anywhere in the house.

I already have a VELUX roof window and would like to obtain all the benefits of the INTEGRA roof window, what should I buy?

You should choose the electrical conversion kit KMX giving you all the same functions as the INTEGRA roof window.

The kit is available for pivot-hung windows (KMX 100) and for top hung windows (KMX 200).

I am about to buy a VELUX roof window, how do I choose the right electrical products?

The best choice is the electrical roof window GGL/GGU INTEGRA® with a rain sensor, a wireless remote control with display, and the possibility to add electrical decoration and sunscreening products and frame lights.

I only need a single electrical function, e.g. an electrical blind, what should I buy?

The single function control system KUX 100 is recommended for simple operation of a single electrical product, e.g. an electrical blind.

VELUX also offer Remote Controlled Solar blinds. These blinds are battery operated and controlled via a handy remote control. However, the batteries are recharged by solar power so you don't have to keep changing them.

What are the main benefits of electrical operation?

Through VELUX electrical operation you can obtain comfortable and flexible operation of your roof windows, decoration and sunscreening products, and frame lights from anywhere in the house.

You also have the luxury to relax in case of rain thanks to the rain sensor, and check the status of your roof windows at any time via the status display of the remote control.

Once you have familiarised yourself with the basic functions of your electrical windows, you can try the range of smart functions.

You can choose to personalise each window or group of windows using the timer function, the naming function, or the program function. For example, you can ask your windows to open and your shutters to rise with a time delay, and then use the program key to start the whole sequence. Making life easier for you.

What types of products come with a rain sensor?

 The electric Roof Windows GGL/GGU INTEGRA and electrical conversion kits KMX 100 and KMX 200 come with a rain sensor as standard to ensure that your electrical roof windows automatically close when it rains.